If our service doesn't perform, Onyx Legal Credit Repair Warranty policy will
Onyx Credit Legal Repair is backed by a Credit Repair Warranty which entitles you to some or all of your money back if enough disputed items are not deleted. Put simply, they don't believe you should have to pay for ineffective service. Here's how the Credit Repair Warranty works.
After you have been a client for 12 months and have followed all of our guidelines, if you feel ambivalent about the success of Onyx Legal Credit Repair service you can request an evaluation of your account. You must send us current credit reports. We will calculate the total value of all successfully deleted and/or improved items and compare that amount to the fees you have paid us. If what you have paid exceeds the value of deleted items Onyx will reimburse you the difference.
To determine the total value of our service Onyx counts the number of items they have successfully deleted from your credit report and multiply that by $75 per item. This does not mean that they will charge $75 in addition to our regular fees. Rather, they use the value of $75 per deleted item to determine if they created spectacular value for you (or not.)
The Credit Repair Warranty is perhaps best communicated by example.
Example 1:
Imagine that after 12 months we have deleted only 2 items from your credit reports. You started with 20 negative items, 18 of which remain. Your refund would be computed as follows: (Standard Plan)
| Your cost for 12 months: | $528.00($99/ initial + 11 months @ $39 each) |
| Value of services rendered: | $150.00 (2 deletions @ $75.00/ea) |
| Amount you owe: | $0 |
| Amount you get back: | $378.00 |
Example 2:
Now imagine that after 12 months Onyx Legal Credit Repair has successfully removed 18 of the 20 negative items on your credit reports. Your refund would be computed as follows: (Standard Plan)
| Your cost for 12 months: | $528.00 ($99.00 initial + 11 months @ $39./ea) |
| Value of services rendered: | $1,350.00 (18 deletions @ $75.00/ea) |
| Amount you owe: | $0 |
| Amount you get back: | $0 |
While the first example shows results which are lower than their average participating client (i.e., average results yield much better dispute-to-deletion ratios) it is a good example of how the Credit Repair Warranty works. Please note that when their results exceed the Credit Repair Warranty amount (and your expectations), you will not owe more money. The Credit Repair Warranty evaluation is intended to reassure you that Onyx Legal Credit Repair has a very high stake in helping you achieve a high level of success
